Terms of service

Welcome to vibing with puzzles These Terms of Service govern your use of our website at vibingwithpuzzles.com and any purchases you make through our store. Please read them carefully.

1. Acceptance of terms
By visiting, browsing, or making a purchase on our website, you agree to these Terms of Service. If you do not agree, please do not use our store.

2. Eligibility
You must be at least 18 years old to place an order. By using our store, you confirm that you meet this requirement or have parental consent.

3. Products and descriptions
We make every effort to display our products accurately, including images, descriptions, and pricing. However, colours and appearances may vary slightly depending on your screen settings. We reserve the right to limit quantities, discontinue products, or correct errors in product listings at any time.

4. Ordering and payment
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order. Your order is confirmed once you receive an order confirmation email from us. Payment must be completed at the time of purchase. All prices are displayed in USD and include applicable taxes unless stated otherwise.

5. Shipping and delivery
Orders are dispatched within 1 to 3 business days. Delivery times vary by destination — please refer to our Shipping Policy for full details. We are not liable for delays caused by shipping carriers, customs authorities, or events outside our control.

6. Returns and refunds
Our return and refund policy is available at vibingwithpuzzles.com/policies/refund-policy. You have 30 days from receipt of your order to request a return. EU customers benefit from an additional 14-day statutory right of withdrawal.

7. Intellectual property
All content on this website — including logos, images, text, and design — is the property of Vibing With Puzzles or its licensors and is protected by applicable intellectual property law. You may not reproduce, distribute, or use any content without our express written permission.

8. Limitation of liability
To the fullest extent permitted by Portuguese and EU law, Vibing With Puzzles shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability to you shall not exceed the amount you paid for the order in question.

9. Governing law
These Terms are governed by the laws of Portugal and, where applicable, European Union consumer law. Any disputes shall be subject to the jurisdiction of the Portuguese courts. EU consumers also retain the right to access the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

10. Changes to these terms
We may update these Terms at any time. Changes will be posted on this page with an updated date. Continued use of our store after changes are posted constitutes acceptance of the revised Terms.

11. Contact
If you have any questions about these Terms, please contact us:

Address: Rua Val Flores 72, 4930-746, Valença, Portugal.
Email: customers@vibingwithpuzzles.com
Phone: +351 927 537 275